TRAINING ASSESSMENT PLAN FOR CHEVROLET
TRAINING GOAL:
To enhance the supervisory skills of employees within Chevrolet's management team, ensuring they are equipped to handle both operational challenges and workforce management effectively.
Learning Objectives
- Exhibit required skills in problem-solving and decision-making.
- Exhibit required skills in delegation of tasks.
- Develop effective communication skills for better team collaboration.
- Implement team motivation and engagement strategies.
Learning Methods / Activities
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Complete a Course in Basic Supervision:
- Description: Enroll in a comprehensive online or in-person course focusing on supervisory skills.
- Duration: 4 weeks (10 hours/week)
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Simulated Problem-Solving Scenarios:
- Description: Participate in role-playing exercises that mimic common workplace challenges requiring quick problem-solving and decision-making.
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Delegation Practice:
- Description: Over a one-month period, assign various tasks to team members, ensuring to provide context, expectations, and support.
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Workshop on Effective Communication:
- Description: Attend a half-day workshop focused on enhancing verbal and non-verbal communication skills.
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Motivational Techniques Training:
- Description: Complete an interactive seminar on employee motivation strategies and engagement techniques.
Documentation / Evidence of Learning
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Course Grades:
- Proof of completion and scores obtained from the Basic Supervision course.
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Written Evaluation of Problem-Solving Approach:
- Document outlining the scenarios faced, decisions made, and outcomes from the simulated exercises.
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Task Delegation Log:
- A record of delegated tasks including employee feedback, challenges encountered during the process, and overall effectiveness.
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Final Communication Assessment:
- Feedback from peers and team members reflecting improvements in communication after the workshop.
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Motivational Strategies Report:
- A written report summarizing the application of learned motivational techniques in the workplace and the resulting feedback from team members.
Evaluation
- Behaviorally Anchored Rating Scale (BARS):
- For each skill (problem-solving, delegation, communication, and motivation), create a BARS to assess performance. Below is an example for Problem Solving.
Example BARS for Problem-Solving Skill:
| Rating | Description | |------------|-----------------| | 5 | Consistently identifies root causes of problems and implements effective solutions independently, with measurable success. | | 4 | Often identifies problems and contributes to solutions, occasionally requiring guidance. | | 3 | Identifies basic problems but struggles to propose effective solutions without support. | | 2 | Seldom identifies problems independently; relies heavily on supervision to address issues. | | 1 | Struggles to recognize problems; solutions often lead to negative outcomes. |
Overall Results or Capabilities
- By implementing this training plan, we expect to achieve the following results:
- Increased confidence in supervisory roles leading to improved team performance.
- Enhanced problem-solving and decision-making capabilities among supervisors.
- Improved delegation practices, resulting in a more empowered workforce.
- Better communication within teams leading to a more collaborative work environment.
- Effective motivation strategies resulting in higher employee engagement and satisfaction.
This comprehensive training assessment plan aims to strengthen Chevrolet’s management team, ultimately enhancing overall operational efficiency and employee morale.