Orientation Process for Chevrolet Car Salesperson
Orientation Schedule/Process
Day 1: Introduction to Chevrolet
- Welcome & Company Overview
- Conducted by: HR Manager (5+ years in automotive industry & experience with onboarding)
- Topics Covered:
- History of Chevrolet
- Mission, Vision, and Values
- Overview of vehicle lineup
- Documentation Required:
- Signed employment contract
- Tax forms (W-4, state tax forms)
- Direct deposit information
- Background check authorization
- Activities:
- Facility tour
- Meet the team
Day 2: Compliance and Employment Policies
- Conducted by: Compliance Officer (law degree, expertise in corporate employment legislation)
- Topics Covered:
- Employee Handbook Review
- Fair Labor Standards Act
- Health and Safety Regulations
- Documentation Required:
- Drug/alcohol screening results
- Non-disclosure agreements (NDAs)
Day 3: Sales Training - Product Knowledge
- Conducted by: Sales Trainer (decade of successful sales experience at Chevrolet)
- Topics Covered:
- In-depth training on vehicle features and benefits
- Competitor analysis
- Activities:
- Hands-on vehicle walkthrough
- Interactive Q&A session
- Documentation Required:
- Training completion certificate
Day 4: Sales Techniques and Customer Service
- Conducted by: Senior Sales Associate (top sales performer with mentoring experience)
- Topics Covered:
- Effective selling techniques
- Building rapport with customers
- Handling objections and closing sales
- Activities:
- Role-playing exercises
Day 5: Systems and Tools Training
- Conducted by: IT Support Specialist (specialized knowledge in dealership management software)
- Topics Covered:
- Training on dealership software (CRM tools)
- Inventory management
- Documentation Required:
- Log-in credentials
- System user agreement
- Activities:
- Familiarization with digital tools
Ongoing Training
- Conducted by: Various Leaders and Peer Mentors
- Topics Covered:
- Advanced sales techniques
- Weekly check-ins for progress assessments
- Documentation Required:
- Continuous learning logs
Final Review and Assessment
- Conducted by: Sales Manager (proven track record in sales leadership)
- Topics Covered:
- Performance expectations
- Feedback session & next steps
- Documentation Required:
- Evaluation forms
- Personal development plans
PowerPoint Presentation Outline
Slide 1: Title Slide
- Title: Chevrolet Car Salesperson Orientation
- Subtitle: Welcome to the Team!
- Visual: Chevrolet logo
Slide 2: Welcome Message
- Content: Warm welcome from the HR Manager
- Visual: Team photo with a welcome message
Slide 3: Overview of Chevrolet
- Content:
- History
- Mission & Vision
- Visual: Timeline and mission statement
Slide 4: Orientation Schedule
- Content: Breakdown of Days 1-5
- Visual: Calendar layout
Slide 5: Compliance Training
- Content: Overview of policies and compliance
- Visual: Compliance iconography
Slide 6: Product Knowledge
- Content: Importance of understanding the vehicle lineup
- Visual: Images of key models
Slide 7: Sales Techniques
- Content: Key selling strategies discussed
- Visual: Tips and tricks graphic
Slide 8: Systems Training
- Content: Introduction to software and tools
- Visual: Screenshot of the system interface
Slide 9: Ongoing Support
- Content: Mentorship and regular training opportunities
- Visual: Mentor-mentee imagery
Slide 10: Final Review & Questions
- Content: Summary of expectations and final thoughts
- Visual: Open floor for questions image
Audio Consideration
Each slide should feature audio narration that elaborates on the points presented, enhancing engagement and ensuring clarity for the new employee.
This orientation plan is designed to ensure new salespeople at Chevrolet feel welcomed, informed, and equipped as they start their journey in automotive sales, fostering a strong foundational experience that sets the tone for their success.