Ask a New Question
Menu

To file a complaint with Urban, you can follow these steps: Contact Urban company Custo-mer Support: 0787-299-2644.To file a complaint with ..

1 answer

Urban, you can follow these steps:

  1. Reach Out to Customer Support: Call Urban's customer support at 0787-299-2644. Make sure to provide them with all necessary details about your complaint.

  2. Prepare Your Information: Before you call, gather any relevant information such as order numbers, dates, and a clear description of the issue you are facing.

  3. Explain Your Complaint: When you speak to a customer service representative, clearly explain your complaint, provide the necessary details, and express what resolution you are seeking.

  4. Follow Up: If your issue is not resolved during the call, ask for a reference number for your complaint and note down the representative's name for future follow-up.

  5. Escalate if Necessary: If you do not receive a satisfactory response, you may request to speak to a manager or look for a formal complaint procedure on Urban's website.

  6. Document Everything: Keep records of all communications, including dates and times, to support your case if needed later.

If you would like further assistance or have specific details to include in your complaint, feel free to ask!