Question

What type of policy defines the appropriate handling of a customer's personally identifiable information (PII)?

Answer 1

The type of policy that defines the appropriate handling of a customer's personally identifiable information (PII) is typically referred to as a **Privacy Policy**. This policy outlines how an organization collects, uses, stores, and protects PII, as well as the rights of individuals regarding their information. Additionally, organizations may implement a **Data Protection Policy** or an **Information Security Policy** that includes specific guidelines on PII handling to ensure compliance with relevant laws and regulations (such as GDPR, CCPA, etc.), and to protect customer data from unauthorized access and breaches.