Ashanti owns a childcare business that is in its third year. She is reviewing her budget and looking at business processes she can automate to save money. Which process can she NOT automate?

sales

marketing

ads

personal customer care

1 answer

The process that Ashanti cannot automate is personal customer care. While many aspects of sales, marketing, and advertisements can be automated through various software and tools, personal customer care typically involves direct human interaction and empathy, which are difficult to fully automate. Maintaining personal relationships with clients and addressing their specific needs often requires a personal touch that automation cannot replicate.