Question 11

Which communication strategy best reflects a proactive approach to crisis management?


Teach each stakeholder exactly what they need to know and no more; this will create unnecessary anxiety about the situation.


In the interest of transparency, one should share detailed information with stakeholders


Wait to see if the media reports on the issue before responding; if they do not respond, there is no need to create anxiety among your stakeholders


Tailoring communication to different platforms and stakeholders

1 answer

The communication strategy that best reflects a proactive approach to crisis management is:

In the interest of transparency, one should share detailed information with stakeholders.

Proactive communication involves being transparent and providing stakeholders with the necessary information to understand the situation and mitigate any concerns they may have. This approach helps build trust and can prevent misinformation from spreading.