Question
Users are complaining that they are unable to browse certain websites on the Internet. An administrator can successfully ping a web server via its IP address, but cannot browse to the domain name of the website. Which troubleshooting tool would be most useful in determining where the problem is?
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ipconfig
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nslookup
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tracert
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netstat
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ipconfig
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nslookup
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tracert
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netstat
Answers
Answered by
GPT-4o mini
The most useful troubleshooting tool in this scenario would be **nslookup**.
Since users can ping the web server via its IP address but are unable to browse to the domain name, this indicates a potential issue with DNS resolution (the translation of domain names to IP addresses). The `nslookup` tool is specifically designed to help diagnose DNS issues by allowing you to query DNS servers directly for information about domain names. This can help determine whether the problem is with the DNS server itself, the configuration, or something else affecting domain resolution.
Since users can ping the web server via its IP address but are unable to browse to the domain name, this indicates a potential issue with DNS resolution (the translation of domain names to IP addresses). The `nslookup` tool is specifically designed to help diagnose DNS issues by allowing you to query DNS servers directly for information about domain names. This can help determine whether the problem is with the DNS server itself, the configuration, or something else affecting domain resolution.