Yusuke should try to ask polite questions about his patient’s day. This approach allows him to engage with patients in a way that aligns more closely with their expectations for communication, while still being respectful of his own cultural background. Small talk can help build rapport and make patients feel more comfortable during their interactions with healthcare providers.
Yusuke comes from a culture where it is not the custom to make small talk with patients. When he begins his residency in the United States. however, several patients complain about his brusque ‘bedside manner.’ How might Yusuke adjust his communication in order to better accommodate the culture of his patients?
(1 point)
Responses
He should not adjust because he is the doctor.
He should not adjust because he is the doctor.
He should try to ask polite questions about his patient’s day.
He should try to ask polite questions about his patient’s day.
He should ask the patients whether they would like to have another doctor.
He should ask the patients whether they would like to have another doctor.
He should acknowledge that the patients are talkative but explain that he is not.
1 answer