Question
Student O is looking at her tuition fee account and realises that while she paid her fees a month ago, before the due date. She checks and sees that the amount was not debited from her account. Then she calls the tuition fees department, and they tell her that it seems like her payment went into a suspense account. Why did Student O’s payment go into the suspense account?
Student O missed the relevant payment date.
Student O did not communicate with her funder.
Student O made use of incorrect banking details and/or reference.
Student O misinterpreted their tuition fee account.
Student O missed the relevant payment date.
Student O did not communicate with her funder.
Student O made use of incorrect banking details and/or reference.
Student O misinterpreted their tuition fee account.
Answers
GPT-4o mini
Student O's payment likely went into the suspense account because **Student O made use of incorrect banking details and/or reference.** When payments are made to accounts without proper or matching identifiers, they cannot be allocated correctly to the intended account, resulting in them being placed in a suspense account until the issue is resolved.