saean knut is a receptionist for media technologies. after the company installed voice mail, saran's workload became lighter, so her supervisor assigned additional responsibilites, including some accounting task. even with these assignments, saran is not busy. to fill the time, she plays computer games.

Question

who is affected and how by the action?

Answer 1

In the scenario described, several parties are affected by Saran's decision to play computer games during work hours:

1. Saran (the receptionist): She may feel less stressed or bored due to playing computer games, which could provide her with a source of entertainment during her downtime. However, this could also lead to her becoming less productive and failing to engage meaningfully with her assigned tasks.

2. Saran's Supervisor: The supervisor may be affected by Saran's behavior if it results in a lack of productivity or if the additional responsibilities are not being adequately handled. This could lead to frustrations regarding staff performance and accountability.

3. The Company: The organization's overall productivity could suffer if Saran is not completing her tasks effectively or is distracted by gaming during work hours. This could lead to unmet deadlines or a decline in the quality of work produced.

4. Co-Workers: If other employees are aware of Saran's behavior, it may create a perception of unfairness, especially if they are working harder or feel pressure to perform while another employee is gaming. This could lead to a negative workplace atmosphere.

5. Clients or Customers: If Saran's responsibilities involve interacting with clients or customers, her distraction could negatively impact customer service and satisfaction. Delays or errors in handling inquiries or tasks could affect the company's reputation.

Overall, Saran's choice to play computer games during work hours can lead to negative consequences for herself, her supervisor, the company, her co-workers, and clients.