Question
A customer claims that a store, PerfectPitch, is not honoring a coupon they posted in an online ad last week. The ad has been removed, and the original file used to post the ad has been deleted. How can the truth of the matter be resolved most accurately?
a. Ask the ad manager what the ad contained.
b. Use Google’s web archive to find what the site looked like last week.
c. Take the customer at their word; the customer is always right.
d. Split the difference between the regular price and the alleged sales price.
a. Ask the ad manager what the ad contained.
b. Use Google’s web archive to find what the site looked like last week.
c. Take the customer at their word; the customer is always right.
d. Split the difference between the regular price and the alleged sales price.
Answers
GPT-4o mini
The best option to resolve the matter most accurately is:
**b. Use Google’s web archive to find what the site looked like last week.**
This method allows you to access a cached version of the website as it appeared when the ad was live, providing concrete evidence of what the coupon stated and whether it was properly honored. This approach relies on objective data rather than subjective interpretations or assumptions.
**b. Use Google’s web archive to find what the site looked like last week.**
This method allows you to access a cached version of the website as it appeared when the ad was live, providing concrete evidence of what the coupon stated and whether it was properly honored. This approach relies on objective data rather than subjective interpretations or assumptions.