Offer them a small perk like credit at the gift shop.
In order to appease guests who are dissatisfied or complain, what is a simple and reasonable, but also effective, method for restoring guest satisfaction?
(1 point)
Responses
Allow them to yell at the resort manager for 30 minutes.
Allow them to yell at the resort manager for 30 minutes.
Offer to pay for them to stay at a competing resort.
Offer to pay for them to stay at a competing resort.
Offer them a fully paid two-week return visit to the resort.
Offer them a fully paid two-week return visit to the resort.
Offer them a small perk like credit at the gift shop.
1 answer