Which of the following is an improper use of data collected by a business or organization?(1 point)

Responses

control customer perceptions and needs
control customer perceptions and needs

calculation of a credit score
calculation of a credit score

identification and contact of customers
identification and contact of customers

obtain a competitive advantage

1 answer

The improper use of data collected by a business or organization from the options provided is "obtain a competitive advantage." While obtaining a competitive advantage is a common business practice, it can be deemed improper if it involves unethical practices like manipulation of data, invasion of privacy, or misuse of confidential information. The other options—controlling customer perceptions and needs, calculation of a credit score, and identification and contact of customers—are generally acceptable uses of data as long as they comply with relevant laws and ethical standards.