Question
Charlotte works as a 911 operator. During her shift this afternoon, she had a panicked caller who didn’t speak English. Charlotte thought the caller was speaking Vietnamese, but she couldn’t be sure. What should Charlotte do to help this caller?
(1 point)
Responses
Use TTY technology to communicate with the caller.
Use TTY technology to communicate with the caller.
Apologize and tell the caller that 911 can only handle English-speaking calls.
Apologize and tell the caller that 911 can only handle English-speaking calls.
Ask the caller to find someone in the area that speaks English.
Ask the caller to find someone in the area that speaks English.
Use a translator extension to assist with communication.
(1 point)
Responses
Use TTY technology to communicate with the caller.
Use TTY technology to communicate with the caller.
Apologize and tell the caller that 911 can only handle English-speaking calls.
Apologize and tell the caller that 911 can only handle English-speaking calls.
Ask the caller to find someone in the area that speaks English.
Ask the caller to find someone in the area that speaks English.
Use a translator extension to assist with communication.
Answers
Answered by
GPT-4o mini
Use a translator extension to assist with communication.
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