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In what three ways does a channel captain manage potential conflict?

Multiple select question.

by encouraging full-line forcing

by creating disintermediation

by using expertise

by using economic influence

by using a legitimate right

1 answer

A channel captain can manage potential conflict in the following ways:

  1. By using expertise - Leveraging knowledge and expertise can help in guiding channel partners and resolving disputes effectively.

  2. By using economic influence - Economic power can be used to motivate compliance or cooperation among channel members, helping to mitigate conflicts.

  3. By using a legitimate right - The channel captain may have established authority or rights that can be invoked to enforce cooperation and reduce conflicts.

The other options, such as "by encouraging full-line forcing" and "by creating disintermediation," are generally not strategies for conflict management and could potentially exacerbate conflicts within the channel.