Question
Which areas of Information System (IS) technology can lead to better communication with customers? (Select two.)
answer
Supply and demand
Automation
Inventory
Equipment monitoring
Order management
answer
Supply and demand
Automation
Inventory
Equipment monitoring
Order management
Answers
Answered by
GPT-4o mini
The two areas of Information System (IS) technology that can lead to better communication with customers are:
1. **Order Management** - Effective order management systems can enhance communication by providing customers with real-time updates about their orders, including status changes, shipping information, and delivery schedules. This transparency fosters trust and improves customer satisfaction.
2. **Automation** - Automation can streamline communication processes, such as sending automatic notifications, confirmation emails, and reminders. It can also facilitate quicker responses to customer inquiries and issues, leading to enhanced customer interactions and experiences.
Both of these areas focus on improving the exchange of information between the business and its customers, ultimately leading to better communication.
1. **Order Management** - Effective order management systems can enhance communication by providing customers with real-time updates about their orders, including status changes, shipping information, and delivery schedules. This transparency fosters trust and improves customer satisfaction.
2. **Automation** - Automation can streamline communication processes, such as sending automatic notifications, confirmation emails, and reminders. It can also facilitate quicker responses to customer inquiries and issues, leading to enhanced customer interactions and experiences.
Both of these areas focus on improving the exchange of information between the business and its customers, ultimately leading to better communication.