4 Use the organogram of your organisation to complete a table like the sample table provided below Link the different management activities, functions and tasks to specific roles/jobs in your organisation

SAMPLE: Basic Management Activities

Team Leader Activity

Human Resources

Marketing

Public Relations

Production

Finance

Administration

Customer Service

SAMPLE: Basic Management Functions

Team Leader Activity

Planning

Organising

Leading

Controlling

SAMPLE: Basic Management Tasks

Team Leader Activity

Problem Solving

Decision making

Communicating

Controlling

Disciplining

Motivating

Coordinating

Evaluating

Delegating

Include your answers in a typed format behind this page in your portfolio of evidence Make sure that you have initialed and dated each page of the evidence you include

5. Write a paragraph discussing your strengths and weaknesses as a junior manager in relation to the management tasks. Which of the tasks do you consider your strengths, and which of them do you consider development areas

1 answer

4. Management Activities, Functions, and Tasks Linked to Specific Roles/Jobs

Basic Management Activities

| Activity | Team Leader | HR Manager | Marketing Manager | PR Manager | Production Manager | Finance Manager | Admin Manager | Customer Service Manager | |------------------------|------------------|------------------|-------------------|-------------------|--------------------|-----------------|---------------|--------------------------| | Recruitment | Oversee hiring | Manage recruitment| | | | | | | | Campaign Development | | | Lead campaign dev. | | | | | | | Public Engagement | | | | Manage events | | | | | | Production Planning | | | | | Plan production | | | | | Budget Management | | | | | | Manage budget | | | | Document Management | | | | | | | Oversee docs | | | Customer Support | | | | | | | | Manage support team |

Basic Management Functions

| Function | Team Leader | HR Manager | Marketing Manager | PR Manager | Production Manager | Finance Manager | Admin Manager | Customer Service Manager | |------------------------|------------------|-----------------|-------------------|------------------|--------------------|-----------------|---------------|--------------------------| | Planning | Strategic planning| Workforce planning| Marketing strategy | Public relations strategy | Production schedule | Budget planning | Operational planning | Service strategy | | Organising | Organizing tasks | Structure roles | Organising campaigns| Organising events | Organising workflow | Financial structuring | Organising files | Structuring teams | | Leading | Team guidance | Staff leadership | Marketing leadership| Public engagement leadership | Production guidance | Financial leadership| Admin leadership | Customer relations leadership | | Controlling | Monitor progress | Performance evaluations | Campaign effectiveness tracking| Public perception management | Quality control | Financial auditing | Admin oversight | Service quality control |

Basic Management Tasks

| Task | Team Leader | HR Manager | Marketing Manager | PR Manager | Production Manager | Finance Manager | Admin Manager | Customer Service Manager | |-----------------------|------------------|-----------------|-------------------|-------------------|--------------------|-----------------|---------------|--------------------------| | Problem Solving | Address team issues | Resolve HR conflicts | Address campaign challenges| Manage PR crises | Solve production issues| Manage financial discrepancies | Solve administrative issues | Resolve customer complaints | | Decision Making | Make team decisions | Hiring decisions | Campaign decisions | PR strategy decisions | Production decisions | Budget decisions | Administrative decisions | Customer service decisions | | Communicating | Team meetings | HR communications| Marketing updates | PR announcements | Production updates | Financial reports | Administrative updates | Customer interactions | | Controlling | Ensure task compliance| Monitor employee performance| Track marketing metrics | Monitor PR outcomes | Ensure production quality| Oversee financial health| Manage document compliance | Ensure service standards | | Disciplining | Address disciplinary actions| Manage employee conduct| N/A | N/A | N/A | N/A | N/A | Handle service issues | | Motivating | Encourage team morale| Employee engagement| N/A | N/A | N/A | N/A | N/A | Motivate service team | | Coordinating | Coordinate activities| Work with departments| Partner with PR | Collaborate with marketing| Coordinate production and supply chains| Collaborate with finance departments| Coordinate admin tasks| Coordinate service operations| | Evaluating | Assess team performance| Evaluate staffing needs | Campaign performance evaluation | PR impact assessment| Evaluate production outcomes | Financial performance review | Evaluate admin efficiency | Customer service feedback evaluation | | Delegating | Assign tasks to team members | Delegate HR functions| Delegate marketing tasks | Delegate PR functions | Delegate production tasks | Delegate financial tasks | Delegate admin tasks | Delegate service tasks |


5. Strengths and Weaknesses as a Junior Manager

As a junior manager, I recognize that my strengths lie primarily in communication and motivating my team. I excel at facilitating open discussions, ensuring that every team member feels heard and valued. This contributes to a positive team culture and promotes high morale. Also, my ability to encourage and motivate my colleagues helps us all strive towards common goals. However, I find that I have development areas in problem-solving and decision-making. At times, I struggle to make quick decisions when faced with unexpected challenges, which can delay project progress. I am actively working on enhancing my analytical skills to better assess situations and develop effective solutions promptly. Additionally, delegation is another area I have identified for growth; I tend to take on too many responsibilities rather than assigning tasks to my capable team members. By focusing on these development areas, I aim to become a more effective and well-rounded junior manager.