Question

As Audrey's friend enthusiastically describes her date last night, Audrey also begins to feel excited and happy for her friend. Which of the characteristics of active listening is this an example of?
A.
Reflective listening
B.
Empathizing
C.
Clarifying
D.
Encouraging

Answer 1

The scenario you described is an example of **B. Empathizing**. Audrey feeling excited and happy for her friend as her friend describes her date indicates that she is connecting emotionally and understanding her friend's feelings, which is a key aspect of empathy in active listening.