To find the maximum number of hours \( h \) that the moving van can be rented for at a cost of $16, we can use the equation given:
\[ c = 5h + 11 \]
We want to set \( c \) to 16 and solve for \( h \):
\[ 16 = 5h + 11 \]
Now, we will subtract 11 from both sides:
\[ 16 - 11 = 5h \] \[ 5 = 5h \]
Next, we divide both sides by 5:
\[ h = 1 \]
Thus, the maximum amount of time that the moving van can be rented for at a cost of $16 is:
\[ \boxed{1} \text{ hour} \]