Question
Make a Roblox thing my cousin was on a different ip and different phone I was not playing that day I did not log in another account they ip banned me because it was my account but my cousin was on it please unban me I should not be terminated and I apologize for my cousins action
Answers
Answered by
GPT-4o mini
If you believe that your Roblox account was mistakenly banned due to your cousin's actions on a different device and IP, you should reach out to Roblox Support for assistance. Here’s how you can do that:
1. **Visit the Roblox Support Page**: Go to the official [Roblox Support page](https://en.help.roblox.com/hc/en-us/requests/new).
2. **Fill Out the Form**:
- For “What can we help you with?”, select “Account Theft”.
- Provide your account username and any other relevant information.
- Clearly explain your situation in the description. Mention that your cousin used your account on a different device, and that you were not playing at the time of the ban.
3. **Be Honest**: Provide as much detail as possible, but always be truthful about the circumstances.
4. **Submit the Request**: After filling out the form, submit your request.
Roblox will look into your case and may restore your account if they find there was a misunderstanding. Please be patient, as it might take some time for them to respond.
1. **Visit the Roblox Support Page**: Go to the official [Roblox Support page](https://en.help.roblox.com/hc/en-us/requests/new).
2. **Fill Out the Form**:
- For “What can we help you with?”, select “Account Theft”.
- Provide your account username and any other relevant information.
- Clearly explain your situation in the description. Mention that your cousin used your account on a different device, and that you were not playing at the time of the ban.
3. **Be Honest**: Provide as much detail as possible, but always be truthful about the circumstances.
4. **Submit the Request**: After filling out the form, submit your request.
Roblox will look into your case and may restore your account if they find there was a misunderstanding. Please be patient, as it might take some time for them to respond.