The best option to resolve the matter most accurately is to use Google’s web archive to find what the site looked like last week. This approach allows you to verify the exact content of the ad that the customer is referencing, providing concrete evidence to assess the validity of the coupon claim.
A customer claims that a store, PerfectPitch, is not honoring a coupon they posted in an online ad last week. The ad has been removed, and the original file used to post the ad has been deleted. How can the truth of the matter be resolved most accurately?
(1 point)
Responses
Ask the ad manager what the ad contained.
Ask the ad manager what the ad contained.
Use Google’s web archive to find what the site looked like last week.
Use Google’s web archive to find what the site looked like last week.
Take the customer at their word; the customer is always right.
Take the customer at their word; the customer is always right.
Split the difference between the regular price and the alleged sales price.
1 answer