The passage you provided is actually written in the third-person perspective, not the second-person perspective. However, if we were to analyze the tone of the passage in relation to its perspective, we could deduce that the third-person narrative does help the reader feel connected to the characters and their circumstances.
Assuming the question is based on the perspective being analyzed, the most appropriate response would be:
It increases the empathy that the reader has towards the characters.
This is because the third-person perspective allows readers to observe the characters' situation and emotions, fostering a sense of empathy for their struggles without directly placing them in the narrative.