The correct statement about this scenario is:
The forces on the paper towels are unbalanced, and the forces on the canned goods are balanced.
This is because the box of paper towels moves, indicating that the force applied to it exceeds the opposing forces acting on it (such as friction), resulting in unbalanced forces. In contrast, the box of canned goods does not move, meaning that the forces acting on it (including the applied force and any opposing forces) are balanced.