Every six months, the salespeople at an automobile dealership send out emails to past customers, checking in to find out if they are happy with their purchase and querying if there any problems the customer has that the dealership might address. Which sales role is being demonstrated in this scenario?

(1 point)
Responses

managing relationships

managing relationships

forecasting revenue

forecasting revenue

bringing value

bringing value

gathering intelligence

1 answer

The sales role being demonstrated in this scenario is managing relationships. The salespeople are reaching out to past customers to ensure their satisfaction and to address any potential issues, which is a key aspect of maintaining and managing relationships.