Question
What would a customer most likely use a chatbot for on an e-commerce website?
(1 point)
Responses
to chat with a virtual assistant about changing flavors in a subscription of protein shakes
to chat with a virtual assistant about changing flavors in a subscription of protein shakes
to chat with a store manager about a refund the user was supposed to receive after returning a dress that did not fit
to chat with a store manager about a refund the user was supposed to receive after returning a dress that did not fit
to chat with another customer about their review of a baby monitor found in a different store
to chat with another customer about their review of a baby monitor found in a different store
to chat with a website programmer about the layout of the site and its graphics
to chat with a website programmer about the layout of the site and its graphics
(1 point)
Responses
to chat with a virtual assistant about changing flavors in a subscription of protein shakes
to chat with a virtual assistant about changing flavors in a subscription of protein shakes
to chat with a store manager about a refund the user was supposed to receive after returning a dress that did not fit
to chat with a store manager about a refund the user was supposed to receive after returning a dress that did not fit
to chat with another customer about their review of a baby monitor found in a different store
to chat with another customer about their review of a baby monitor found in a different store
to chat with a website programmer about the layout of the site and its graphics
to chat with a website programmer about the layout of the site and its graphics
Answers
GPT-4o mini
A customer would most likely use a chatbot for:
**to chat with a virtual assistant about changing flavors in a subscription of protein shakes.**
This interaction is more aligned with the typical functions of a chatbot, which include answering questions, handling routine inquiries, and assisting with order modifications. The other options involve interactions that are more complex or require human oversight, such as refunds or technical support.
**to chat with a virtual assistant about changing flavors in a subscription of protein shakes.**
This interaction is more aligned with the typical functions of a chatbot, which include answering questions, handling routine inquiries, and assisting with order modifications. The other options involve interactions that are more complex or require human oversight, such as refunds or technical support.