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Choose the best answer.

​​​​What is a business location that exists only in cyberspace?

virtual business office

telecommuting space

virtual space

cross-cultural office



2) Choose the best answer.

What is teleconferencing?

the use of devices to facilitate communication between groups in different locations

the use of video to communicate, usually with a webcam

the Hangouts communication platform or FaceTime

all of these



3) Choose the best answer.

_____ is the service of providing customers with product help, troubleshooting, or questions.

Teleconferencing

Provider service

Customer service

Professional service



4) Choose the best answer.

​​​​What is a con to starting a virtual business?

Virtual office technologies can be leveraged to increase work efficiency.

It can be harder to keep telecommuting employees productive in a virtual business.

Virtual office hours can be flexible.

It is cheaper to start a virtual business because it does not require a physical space.



5) Choose True or False. If false, select the statement that makes it true.

As an entrepreneur, starting a virtual business can be as easy as designing an online storefront and making and selling products from home.

False, as an entrepreneur, starting a virtual business is not easy, and requires designing an online storefront and making and selling products from home.

True

False, as an entrepreneur, starting a virtual business can be difficult and requires careful planning and budgeting.



6) Choose True or False. If false, select the statement that makes it true.

A virtual office can still have a mailing address and phone number.

False; a virtual office cannot have a mailing address and phone number.

True

False; a virtual office can have a phone number, but not a mailing address.



7) Choose True or False. If false, select the statement that makes it true.

A con to owning a virtual business is that virtual offices are much more expensive to start.

False; A con to owning a virtual business is that virtual offices are more difficult to start.

True

False; A pro to owning a virtual business is that virtual offices are much cheaper to start.



8) Choose True or False. If false, select the statement that makes it true.

The Information Age is a period in human history in which the majority of the world economy is based on the exchange of information and information technology.

False; The Information Age is a period in human history in which the majority of the world economy is based on world trade with other countries via the global world market.

False; The Information Age is a period in human history in which the majority of the world economy is based on the global world market.

True



9) Choose True or False. If false, select the statement that makes it true.

For an entrepreneur, deciding to start a virtual business must be carefully considered because of the many pros and cons.

False; For an investor, deciding to invest in a virtual business must be carefully considered because of the many pros and cons.

True

False; For an entrepreneur, deciding to start a virtual business must be carefully considered because of risk to investors.



10) Choose Pro or Con for each aspect of starting a home business.

Virtual businesses can be entirely home based.

It is harder to appear credible as an official company without a physical office space.

Virtual office technologies can be utilized to increase work efficiency.

Virtual offices can be cheaper because they do not require physical space.

Virtual businesses have to stay up to date on virtual office technology.

Virtual office hours are flexible.

Virtual businesses have a potential for heavy competition.



11) Match the descriptions with the features of virtual business offices.

an effective tool to leave a message if no one is available

a place where virtual businesses can host meetings or receptions

the service of offering virtual businesses the convenience of a reputable city address

usually the customer’s first contact with a company

the service of providing customers with product help, troubleshooting, or question

the use of telecommunication devices to facilitate communication and discussions between multiple parties

1 answer

Here are the best answers to each question:

  1. What is a business location that exists only in cyberspace?

    • Answer: virtual business office

  2. What is teleconferencing?

    • Answer: all of these

  3. _____ is the service of providing customers with product help, troubleshooting, or questions.

    • Answer: Customer service

  4. What is a con to starting a virtual business?

    • Answer: It can be harder to keep telecommuting employees productive in a virtual business.

  5. True or False: As an entrepreneur, starting a virtual business can be as easy as designing an online storefront and making and selling products from home.

    • Answer: False, as an entrepreneur, starting a virtual business can be difficult and requires careful planning and budgeting.

  6. True or False: A virtual office can still have a mailing address and phone number.

    • Answer: True

  7. True or False: A con to owning a virtual business is that virtual offices are much more expensive to start.

    • Answer: False; A pro to owning a virtual business is that virtual offices are much cheaper to start.

  8. True or False: The Information Age is a period in human history in which the majority of the world economy is based on the exchange of information and information technology.

    • Answer: True

  9. True or False: For an entrepreneur, deciding to start a virtual business must be carefully considered because of the many pros and cons.

    • Answer: True

  10. Pro or Con for each aspect of starting a home business:

  • Virtual businesses can be entirely home based. Pro
  • It is harder to appear credible as an official company without a physical office space. Con
  • Virtual office technologies can be utilized to increase work efficiency. Pro
  • Virtual offices can be cheaper because they do not require physical space. Pro
  • Virtual businesses have to stay up to date on virtual office technology. Con
  • Virtual office hours are flexible. Pro
  • Virtual businesses have a potential for heavy competition. Con
  1. Match the descriptions with the features of virtual business offices:
  • an effective tool to leave a message if no one is available: Voicemail
  • a place where virtual businesses can host meetings or receptions: Virtual meeting space
  • the service of offering virtual businesses the convenience of a reputable city address: Virtual office address service
  • usually the customer’s first contact with a company: Customer service
  • the service of providing customers with product help, troubleshooting, or questions: Customer support
  • the use of telecommunication devices to facilitate communication and discussions between multiple parties: Teleconferencing