Greeting customers politely and in a timely manner is essential in the Hospitality industry. Is it important you acknowledge the customer as soon as they enter the venue. If you are busy it is important you let the customer know someone will be with them shortly. Always smile and make eye contact as soon as possible. Be sure to always give the customer your full attention and introduce yourself and use the customer's name if possible.
Using the highlighted words below, complete the sentences:
enter
smile
name
eye
attention
shortly
Greeting customers politely and in a timely manner is essential in the Hospitality industry.
Is it important you acknowledge the customer as soon as they
the venue. If you are busy it is important you let the customer know someone will be with them
Always
and make
contact as soon as possible. Be sure to always give the customer your full
and introduce yourself and use the customer's
if possible.
1 answer