You are employed at The Red Cafe. Part of your job role, is to check the bookings diary prior to service. What are five (5) things you would need to check?

Question

Select all that apply
Any special requests the customers may have
Do they have an Instagram account
Timing of bookings
Food orders for guests
Are there any children
Any special dietary needs that the guests may have
Are they a regular VIP guest

Answer 1

When checking the bookings diary prior to service, the following five (5) things would be important to check:

1. Any special requests the customers may have
2. Timing of bookings
3. Food orders for guests
4. Are there any children
5. Any special dietary needs that the guests may have

While knowing if a customer is a regular VIP guest can be helpful and having an Instagram account may be of interest, they are not as critical as the other factors when preparing for service.