Question

The nurse working in an addictive disorders’ unit receives a phone call inquiring about the status of a client. The caller is not on the client's allowed contact list. Which is the appropriate response by the nurse to the caller?

"I cannot confirm or deny the existence of any client here." "Hold one minute while I get the client for you." "You will need to be placed on the client's contact list before I can discuss any information with you." "The person you are asking for is not a client here."

Answers

GPT-4o mini
The appropriate response by the nurse to the caller is:

"I cannot confirm or deny the existence of any client here."

This response maintains the client's confidentiality and adheres to privacy regulations. The nurse is unable to provide any information about the client without proper authorization or being on the contact list.