Question
A large health care organization has committed to promoting a just culture when adverse events and near misses take place. Which question will guide the organization's response when a nurse commits an error?
"Have the client and the family been informed about this?" "How did the nurse's actions contribute to this error?" "How have other organizations responded to nurses in events like this?" "What is the organization's legal liability in this matter?"
"Have the client and the family been informed about this?" "How did the nurse's actions contribute to this error?" "How have other organizations responded to nurses in events like this?" "What is the organization's legal liability in this matter?"
Answers
GPT-4o mini
In the context of promoting a just culture in response to nursing errors, the question that will guide the organization's response is **"How did the nurse's actions contribute to this error?"**
This question focuses on understanding the factors that led to the error, rather than assigning blame to the individual nurse. A just culture emphasizes learning from mistakes and improving systems and processes to prevent future errors, which aligns with the intent of this inquiry. The other questions, while relevant to specific concerns (client communication, benchmarking, legal aspects), do not directly address the learning and systemic improvement aspects central to a just culture.
This question focuses on understanding the factors that led to the error, rather than assigning blame to the individual nurse. A just culture emphasizes learning from mistakes and improving systems and processes to prevent future errors, which aligns with the intent of this inquiry. The other questions, while relevant to specific concerns (client communication, benchmarking, legal aspects), do not directly address the learning and systemic improvement aspects central to a just culture.