Cristo will MOST LIKELY learn how to interact professionally with customers and practice good manners when greeting guests or dealing with complaints during his etiquette training. This is a critical skill for a concierge, as he will frequently be the first point of contact for guests and will need to ensure a positive experience.
Cristo was recently hired as a concierge at a boutique hotel in Austin, Texas. He is currently undergoing “etiquette training” before being allowed to start in his new position. What are some things that Cristo will MOST LIKELY learn in his etiquette training?
(1 point)
Responses
how to make and describe each and every item on the hotel’s room service menu
how to make and describe each and every item on the hotel’s room service menu
how to manage and operate the computer system in a way that ensures that no data breaches ever occur
how to manage and operate the computer system in a way that ensures that no data breaches ever occur
the proper handling of money and the procedure for securing large sums of cash in the safe
the proper handling of money and the procedure for securing large sums of cash in the safe
how to interact professionally with customers and practice good manners when greeting guests or dealing with complaints
1 answer
1 answer