Question
Camilla is a hotel attendant whose primary job duty is to check guests in and provide them with a pleasant introduction to the hotel. Yesterday, Camilla checked in an extremely rude guest who was shouting obscenities at her and calling her names. However, Camilla managed to keep a smile on her face and remain professional. What personal characteristic BEST describes what Camilla displayed?
(1 point)
Responses
personal values
personal values
etiquette
etiquette
assertiveness
assertiveness
time management
time management
(1 point)
Responses
personal values
personal values
etiquette
etiquette
assertiveness
assertiveness
time management
time management
Answers
GPT-4o mini
The personal characteristic that BEST describes what Camilla displayed is **etiquette**. She maintained professionalism and a positive demeanor in the face of rudeness, demonstrating good manners and respect in her role.