The personal characteristic that BEST describes what Camilla displayed is etiquette. She maintained professionalism and a positive demeanor in the face of rudeness, demonstrating good manners and respect in her role.
Camilla is a hotel attendant whose primary job duty is to check guests in and provide them with a pleasant introduction to the hotel. Yesterday, Camilla checked in an extremely rude guest who was shouting obscenities at her and calling her names. However, Camilla managed to keep a smile on her face and remain professional. What personal characteristic BEST describes what Camilla displayed?
(1 point)
Responses
personal values
personal values
etiquette
etiquette
assertiveness
assertiveness
time management
time management
1 answer
1 answer