Santiago is being a leader in this situation by creating opportunities for Heidi. By recognizing her skills and encouraging her to take on a new responsibility, he is helping her grow and develop in her role.
Santiago notices that Heidi is particularly good at speaking with patients over the phone, so he asks her if she would like to begin calling patients to remind them of their upcoming appointments. How is Santiago being a leader in this situation? (1 point) Responses He is helping guide Heidi in her position. He is helping guide Heidi in her position. He is challenging Heidi’s current roles. He is challenging Heidi’s current roles. He is educating Heidi on a specific task. He is educating Heidi on a specific task. He is creating opportunities for Heidi.
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