Mobile devices and computer applications are enabling consumers to access more information about consumer services companies and their products and services. Consumers' ability to gain more information about companies and their offerings means they have more power. Doctors are now able to use mobile health apps for patients. Consumers will engage in more interactions with the ability to scan products' bar codes. Pumping your own gas is an example of self-service, a trend in consumer services that saves time.
Mobile devices and computer applications are enabling
to access more information about consumer services companies and their products and services.
Consumers' ability to gain more information about companies and their offerings means they have more
.
Doctors are now able to use
apps for patients.
Consumers will engage in more
with the ability to scan products' bar codes.
Pumping your own gas is an example of
, a trend in consumer services that saves time.
1 answer