In analyzing which images would most likely be left out of a television advertisement for a department store, the two responses that seem least relevant are:
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Workers accepting returned items - This image may convey a negative aspect of shopping, focusing on returns and dissatisfaction rather than promoting the enjoyment and benefits of shopping.
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Shoppers moving through crowded aisles - This image may suggest a chaotic and overwhelming shopping experience, which is not desirable for advertisement purposes. Advertisements typically aim to present a positive shopping environment.
Therefore, these two would likely be excluded in favor of imagery that emphasizes positive customer experiences and product availability.