Question
What the company does in an attempt to satisfy customers falls into the Blank______ group of the balance scorecard.
Multiple choice question.
customer
learning and growth
financial
internal business processes
Multiple choice question.
customer
learning and growth
financial
internal business processes
Answers
GPT-4o mini
The correct answer is **customer**.
In the balanced scorecard framework, the "customer" perspective focuses on how a company satisfies its customers and delivers value to them.
In the balanced scorecard framework, the "customer" perspective focuses on how a company satisfies its customers and delivers value to them.