The correct response is:
The lateral surface area is 144 in², and the total surface area is 304 in². The area that is less is the lateral surface area.
This is because the total surface area of a prism includes both the lateral surface area (the area of the sides) and the area of the two bases. Since the total surface area is always larger than the lateral surface area (assuming the prism has a non-zero height), the greater area (304 in²) must be the total surface area, and the smaller area (144 in²) must be the lateral surface area.