The conclusion drawn by the company cannot be deemed valid based on the survey as described. The most fitting option to explain this is:
No, because not all people who own a cell phone have the same probability of being selected.
This is because the survey population is limited to a specific age range (20 to 30) and may not accurately represent the broader population of cell phone owners, who may have different reasons for ownership. Therefore, generalizing the findings to all cell phone owners based on this limited sample is not valid.