I forgot to include the following sentences which are part of the same reading comprehension. Thank you very much.
8) Why couldn't they fly to Merida?
Because their seats hadn't been booked.
9) Does the tourist regret going to Merida? Yes, he/she does. He says that if he had known that the journey was going to be so tiring, he would have stayed in Mexico City.
10) Did they have a guide with them when they visited the archeological sites? No, they didn't.
11) Did they expect to be accompanied by a professional guide? Yes, they did.
In their brochure was clearly stated that a guide would have accompanied them.
12)Did they have any problems with thei flight black? Yes, they did, It was delayed for 10 hours.
13) What did the travel agency oofer them as a compensation? It offered them a weekend for two in Rome.
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