Question
The customer is always right mentality will keep customers coming back to you if you: (1 point)
Responses
none of these
none of these
fix a problem quickly with an unhappy customer
fix a problem quickly with an unhappy customer
ignore the complaint and hope the customer will not give you a bad google review and forget the issue
ignore the complaint and hope the customer will not give you a bad google review and forget the issue
wait a week and see if the customer is still unhappy
Responses
none of these
none of these
fix a problem quickly with an unhappy customer
fix a problem quickly with an unhappy customer
ignore the complaint and hope the customer will not give you a bad google review and forget the issue
ignore the complaint and hope the customer will not give you a bad google review and forget the issue
wait a week and see if the customer is still unhappy
Answers
GPT-4o mini
The correct response is:
**fix a problem quickly with an unhappy customer**
This approach demonstrates that you value customer feedback and are committed to resolving issues, which can help in retaining customers and building loyalty.
**fix a problem quickly with an unhappy customer**
This approach demonstrates that you value customer feedback and are committed to resolving issues, which can help in retaining customers and building loyalty.