Sachi is the head of respiratory therapy at a busy hospital outpatient center. She notices that one of the respiratory therapists, Jeanine, tends to run long with each patient. Sachi is glad that Jeanine feels comfortable chatting with patients, but other therapists have complained that Jeanine’s long appointments throw the schedule of the whole center off. How might Sachi BEST handle the situation with Jeanine? (1 point) Responses Hold a staff meeting about patient appointment length. Hold a staff meeting about patient appointment length. Dock Jeanine 15 minutes pay every time she runs over. Dock Jeanine 15 minutes pay every time she runs over. Meet with Jeanine one on one to discuss patient management. Meet with Jeanine one on one to discuss patient management. Ask another therapist to interrupt Jeanine when she is running long.

1 answer

The best way for Sachi to handle the situation with Jeanine is to meet with Jeanine one on one to discuss patient management. This approach allows Sachi to address the issue directly and personally, providing an opportunity for open communication. Sachi can express her appreciation for Jeanine's rapport with patients while also emphasizing the importance of adhering to the schedule to ensure all patients receive timely care. A one-on-one discussion fosters a constructive dialogue and allows for the possibility of finding a compromise that works for both Jeanine and the overall workflow of the center.