Question 1

Question

Question 1
What technique involves the listener restating what the speaker has said in order to confirm understanding?
(1 point)
• active listening
• confirmation
• self-disclosure
• transactional approach
Question 2
A)
When working in a healthcare setting, what can a health science professional do to respect the personal space of patients?
(1 point)
Give the patient information about procedures and what they'll be doing.
Ask before moving a patient's personal belongings.
• Maintain the patient's personal privacy whenever possible.
• Keep from self-disclosing when speaking to them.
A)
(1 point)
What is one way that someone can prepare for active listening?
• Start a task to keep busy.
• Begin to think about how to respond to the person.
• Acknowledge any emotions that might affect listening.
• Research the statistics on the issue to pass on.
Question 4
AJ
Health officials across the country have seen an alarming uptick in the cases of flu they have treated over the past month. Medical professionals know that the best way to keep the flu from spreading is to stay home from work or school if you feel sick.
What would be the MOST effective way to communicate this idea?
(1 point)
• one on one conversations with patients
• small group discussions
• pamphlets made available at public places
• use of media such as internet or television
Question 5
A)
Cardiac emergencies can occur at any time, and as there may not be a healthcare provider on the scene, it is important for members of the public to know the steps to follow in an emergency. This would include calling 911 for help, basic CPR instructions, and warning signs. What would be the MOST effective way to communicate this idea?
(1 point)
• one on one conversations with patients
• small group discussions
pamphlets made available in public places
holding workshops in medical schools
Question 6
A
When a person is diagnosed with a fatal illness, it can be a struggle to adjust to lifestyle changes. Days spent before at school or work may turn into countless days in the doctor's office or hospital. Family life must adjust as one member of the family requires more attention than the rest, or duties that were once performed by the patient must be turned over to another family member. Financial issues may arise as medical bills begin to come in. On top of that, physical symptoms begin to progress. In what setting might a patient find the best information on how to handle their new situation?
(1 point)
• one on one conversations with patients
• small group discussions
pamphlets made available in public places
• featured series on the tv or internet
Question 8
A)
Daniel is an oncologist who must discuss the treatment of a tumor he found on his 34-year-old patient's lung. His patient is newly married, with one child and another baby on the way.
Daniel knows that he can't give a 100 percent prediction of the patient's outcome with surgery on the tumor, but he must project as much confidence as possible while speaking to them. What might happen if Daniel did not come across as confident?
(1 point)
• The patient might feel that the tumor is not serious.
• The patient might insist on having the surgery quickly.
• The patient might worry that Daniel cannot do the surgery.
• The patient might not pay Daniel for the surgery.
Question 9
A)
Lydia is an emergency medical responder who has responded to a 911 call about an unconscious man found outside a restaurant.
Lydia checked over the man as she called for emergency medical services. When the EMTs arrive, Lydia explains that the man is unconscious and gives the EMT his vital sign readings. The EMT thanks Lydia and asks her which hospital she thinks the man should go to. Lydia gives an opinion based on their current location. The EMTs put the patient in the ambulance and leave the scene. What part of this communication covers the content dimension?
(1 point)
• Lydia giving the EMT the patient's vital signs
› the EMT thanking Lydia
• the EMT asking Lydia for her opinion
• the patient's actual vital sign readings
Question 10
A)
Anisha has a headache, so she goes to the doctor's office. After diagnosing her with a sinus infection, as well as a touch of bronchitis, Anisha's doctor tells her to take some Tylenol for the pain, as well as an antibiotic that he prescribes. She looks at the prescription he hands her. It says Amoxil 500 mg. Take 1 twice a day until gone. She goes to the pharmacy to have the prescription filled. What part of this communication covers the relationship dimension?
(1 point)
• diagnosis of sinus infection with touch of bronchitis
the doctor telling Anisha to take Tylenol
• Amoxil 500mg Take 1 twice per day until gone
• Anisha's headache
Question 11
A)
During his annual checkup, Kaleb is waiting for the pediatrician to enter the room. When she does, she gives him a big smile. "Well, hello Kaleb! It's so good to see you!" she says warmly. Kaleb looks over at his mom and then says softly, "Hi." The pediatrician tells Kaleb that according to their chart, he has grown four inches in the last year. Kaleb lights up as his mother exclaims, "I knew you were growing out of your clothes!" Kaleb's pediatrician shows his mother a chart of Kaleb's growth and discusses what they should expect to see with Kaleb over the next year. What part of this communication covers the content dimension?
(1 point)
• the pediatrician giving Kaleb a big smile
• Kaleb saying 'hi' to the pediatrician
• Kaleb growing four inches in the past year
• Kaleb's mother exclaiming she knew he was growing
Question 12
A little boy is excited to get a balloon from the vendor at the park.
As soon as he walks off though, he manages to lose hold of it, and it begins to float up into the sky. The boy bursts into tears.
Greta happens to be passing by and sees the situation. Which reaction would show that Greta has sympathy for the boy?
(1 point)
• Greta runs after the balloon to get it back for him.
• Greta begins crying as well because it is so sad.
Greta tells the boy that she is so sorry he lost his balloon.
Greta keeps walking, pretending that she didn't notice.
Question 13
A)
As a nurse working in an assisted care facility, Marisol has seen many patients pass away. Sometimes she has the unfortunate job of breaking the news to family members. One sweet patient that Marisol tended to for several months has passed away. Her husband of 50 years comes in every day to see her. When he comes in for his daily visit, Marisol must break the news of his wife's death. Which reaction would show that Marisol has empathy for the man?
(1 point)
Marisol tells him of her death and expresses that she is sorry. Then she returns to care for other patients.
Marisol offers her condolences as she hands the man a box of his wife's belongings.
Marisol informs him of her death and asks that he call the funeral home to make arrangements.
Marisol sits the man down and gently breaks the news. As he wipes away tears, she does as well.

GPT-4o mini · Answer

Here are the responses to your questions:

Question 1:
What technique involves the listener restating what the speaker has said in order to confirm understanding?
Answer: active listening

Question 2:
When working in a healthcare setting, what can a health science professional do to respect the personal space of patients?
Answer: Maintain the patient's personal privacy whenever possible.

Question 3:
What is one way that someone can prepare for active listening?
Answer: Acknowledge any emotions that might affect listening.

Question 4:
What would be the MOST effective way to communicate the idea of staying home if sick to prevent the flu's spread?
Answer: use of media such as internet or television

Question 5:
What would be the MOST effective way to communicate the steps to follow in a cardiac emergency?
Answer: holding workshops in medical schools

Question 6:
In what setting might a patient find the best information on how to handle their new situation with a fatal illness?
Answer: featured series on the TV or internet

Question 8:
What might happen if Daniel did not come across as confident while discussing the tumor treatment?
Answer: The patient might worry that Daniel cannot do the surgery.

Question 9:
What part of Lydia's communication covers the content dimension?
Answer: Lydia giving the EMT the patient's vital signs

Question 10:
What part of Anisha's communication covers the relationship dimension?
Answer: the doctor telling Anisha to take Tylenol

Question 11:
What part of Kaleb's communication covers the content dimension?
Answer: Kaleb growing four inches in the past year

Question 12:
Which reaction would show that Greta has sympathy for the boy?
Answer: Greta tells the boy that she is so sorry he lost his balloon.

Question 13:
Which reaction would show that Marisol has empathy for the man?
Answer: Marisol sits the man down and gently breaks the news. As he wipes away tears, she does as well.