Question

Using Sun Tzu's principle of knowing the enemy and oneself, conflicting parties will have a better understanding of the other party's perspective and grievances and will, therefore, talk effectively to one another.
Use a direct quote from The Art of War to add on this, one small sentence

Answer 1

As Sun Tzu wisely states, “If you know the enemy and know yourself, you need not fear the result of a hundred battles.” This underscores the importance of understanding both sides to foster effective communication and resolution.