Question
How would I start an apology letter on a trip that has been canceled and the deposit will not be given back because that bus company is in bancruptcy
Answers
Ms. Sue
How about? "I'm sorry, but I have bad news."
The problem with that is that you or your organization should have some kind of insurance to pay the customers who made a deposit in good faith. No matter what you say, your customers aren't going to except a hundred "I'm sorry's" without some kind of monetary refund.
The problem with that is that you or your organization should have some kind of insurance to pay the customers who made a deposit in good faith. No matter what you say, your customers aren't going to except a hundred "I'm sorry's" without some kind of monetary refund.
Ms. Sue
Ooops! My fingers got ahead of my brain. What I meant to say:
No matter what you say, your customers aren't going to <b>accept</b> a hundred "I'm sorry's" without some kind of monetary refund.
No matter what you say, your customers aren't going to <b>accept</b> a hundred "I'm sorry's" without some kind of monetary refund.
N. C.
Dear Sir or Madame:
Due to unforseen circumstances,your trip to _________ has been canceled. Unfortunatly, we are unable to reimburse you for your deposit. We apologize for any inconvience this may cause you.
Due to unforseen circumstances,your trip to _________ has been canceled. Unfortunatly, we are unable to reimburse you for your deposit. We apologize for any inconvience this may cause you.