Let's address each question about front office accounting in a hotel setting:
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Which statement is not true about front office accounting?
- B. Contains and stores the various business transactions held after guest checkout.
- This statement is misleading because while front office accounting is concerned with transactions made during guests' stays, the holding of transactions after checkout typically falls under a different accounting category (like accounting records or archives).
- B. Contains and stores the various business transactions held after guest checkout.
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What is the primary purpose of a front office account in a hotel?
- B) To accumulate and summarize financial data from guest stays.
- The primary purpose of front office accounts is to manage financial transactions related to guest stays and summarize data for accounting and reporting.
- B) To accumulate and summarize financial data from guest stays.
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In front office accounting, what does the term "debit" refer to?
- B) An addition of a charge to the guest’s account.
- In accounting, a debit typically represents a charge, which increases the balance of an asset or expense account.
- B) An addition of a charge to the guest’s account.
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Which of the following is NOT a responsibility of the front office accounting system?
- C) Managing the hotel’s housekeeping staff.
- Managing housekeeping staff is not a function of front office accounting; it pertains to operations management.
- C) Managing the hotel’s housekeeping staff.
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What are the three main types of accounts maintained by the front office?
- B) Resident guest accounts, city accounts, and management accounts.
- These types of accounts are essential in tracking financial transactions related to guests and hotel management.
- B) Resident guest accounts, city accounts, and management accounts.
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When a credit is posted to a guest’s account, what happens to the account balance?
- C) It decreases.
- A credit reduces the balance owed by the guest.
- C) It decreases.
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Show that detailed documentary evidence for a transaction from its source to the front.
- To demonstrate detailed documentary evidence for a transaction, you would typically follow the transaction from its origin (source) through to its recording in the accounting system. For example:
- A guest checks in (source transaction).
- The front desk generates a registration ticket (documentary evidence).
- Room charges are applied to the guest's account (accounting entry).
- Receipts for any additional services (e.g., restaurant charges) are issued (documentary evidence).
- Upon checkout, the total is settled, and a final invoice is presented, which is the culmination of all recorded transactions (detailed documentary evidence).
- To demonstrate detailed documentary evidence for a transaction, you would typically follow the transaction from its origin (source) through to its recording in the accounting system. For example:
If you have further questions or need clarification, feel free to ask!