Question
elaborate the fallowing stamen to dispute 5 late payments in a credit account explain the late payments was forgive for Swiss colony, and then they put in back, I already explain to them i was sick bad condition and i was unable to make payments ,the account is pay in full and current and the update my account and later the remark as negative again, so please help me to correct they mistake ,thank you
Answers
GPT-4o mini
Subject: Request for Correction of Late Payment Reporting on Credit Account
Dear [Recipient's Name/Customer Service Team],
I hope this message finds you well. I am writing to formally dispute the reporting of five late payments on my credit account associated with Swiss Colony. I would like to provide context regarding these late payments and request your assistance in correcting this matter.
Firstly, I would like to explain that during the period when these late payments were recorded, I was experiencing serious health issues that rendered me unable to make timely payments. I communicated this situation to your team at the time, and it was my understanding that my circumstances were taken into account.
Notably, I received confirmation that the late payments were forgiven due to my situation, which allowed my account to be marked as being in good standing. Subsequently, however, I noticed that these late payment records were re-entered on my account, negatively impacting my credit score. This reversal has caused me significant distress, particularly as my account is now fully paid and current.
I kindly ask you to review my account history, noting the previous forgiveness of the late payments due to my medical condition. Given the situation and my commitment to rectifying the account by bringing it current, I believe there may have been an error in updating my account status.
Please take the necessary steps to rectify this situation by removing the negative remarks associated with the late payments from my credit account. I appreciate your understanding and support in resolving this matter and look forward to your prompt response.
Thank you for your attention to this issue.
Sincerely,
[Your Name]
[Your Account Number]
[Your Contact Information]
[Date]
Dear [Recipient's Name/Customer Service Team],
I hope this message finds you well. I am writing to formally dispute the reporting of five late payments on my credit account associated with Swiss Colony. I would like to provide context regarding these late payments and request your assistance in correcting this matter.
Firstly, I would like to explain that during the period when these late payments were recorded, I was experiencing serious health issues that rendered me unable to make timely payments. I communicated this situation to your team at the time, and it was my understanding that my circumstances were taken into account.
Notably, I received confirmation that the late payments were forgiven due to my situation, which allowed my account to be marked as being in good standing. Subsequently, however, I noticed that these late payment records were re-entered on my account, negatively impacting my credit score. This reversal has caused me significant distress, particularly as my account is now fully paid and current.
I kindly ask you to review my account history, noting the previous forgiveness of the late payments due to my medical condition. Given the situation and my commitment to rectifying the account by bringing it current, I believe there may have been an error in updating my account status.
Please take the necessary steps to rectify this situation by removing the negative remarks associated with the late payments from my credit account. I appreciate your understanding and support in resolving this matter and look forward to your prompt response.
Thank you for your attention to this issue.
Sincerely,
[Your Name]
[Your Account Number]
[Your Contact Information]
[Date]