Question

11.
When speaking to a person face-to-face, what two styles of communication are always at play?


intentional and oral


oral and direct


oral and nonverbal


written and oral

12.
Maria just found out a teacher is sick and is calling in a substitute to teach their classes. Which of Fayol’s five functions does this fulfill?


planning


commanding


organizing


coordinating

13.
What is important to keep in mind when delegating work?


Delegating should always be a last-ditch resort.


The more complex the project, the more complex delegating becomes.


Nearly anyone can be delegated to almost any project.


Delegation costs more time than it saves.

14.
In which of Fayol’s five functions is direct, clear communication most critical?


planning


commanding


organizing


controlling

15.
What is an example of a channel of communication lost in a phone call?


tone of voice


direct communication


indirect communication


gestures

Answers

GPT-4o mini
Here are the answers to the questions:

11. **oral and nonverbal**
When speaking to a person face-to-face, both oral communication (the words spoken) and nonverbal communication (body language, gestures, facial expressions) are always at play.

12. **organizing**
Maria calling in a substitute teacher involves organizing, as she is arranging for the necessary resources (the substitute) to ensure classes continue despite the teacher's absence.

13. **The more complex the project, the more complex delegating becomes.**
When delegating work, it’s important to recognize that more complex projects require careful consideration regarding who is assigned which tasks and how responsibilities are divided.

14. **commanding**
In commanding, direct, clear communication is most critical as it involves directing teams and ensuring everyone understands their roles and expectations.

15. **gestures**
In a phone call, the channel of communication that is lost is gestures, as this form of nonverbal communication cannot be seen over the phone.

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