If your computer is having problems connecting to the Internet, what should you do first?

Question

(1 point)

A. Check that your mouse and keyboard are connected to your computer.

B. Check your network connectivity.

C. Turn your computer off and then back on.

D. Make sure your computer is plugged in.

Answer 1

The best first step to take if your computer is having problems connecting to the Internet is:

B. Check your network connectivity.

This step is directly related to the issue at hand and will help you determine if there are problems with your network connection itself before moving on to other troubleshooting steps.