Asked by helen
In which of the following situations would it be BEST to recast the situation as a positive message?
When you want to maintain goodwill with the reader, because you still have to deal with each other
When there really is not a reason for the refusal
When you can offer an alternative that will still enable the reader to accomplish his or her goals
When the reader is already expecting bad news
When you want to maintain goodwill with the reader, because you still have to deal with each other
When there really is not a reason for the refusal
When you can offer an alternative that will still enable the reader to accomplish his or her goals
When the reader is already expecting bad news
Answers
Answered by
helen
In my opinion C is the best choice
Answered by
Dave
In my opinion i find that C is also the best answer choice here.
Answered by
PsyDAG
I think it would be best to recast as a positive message to maintain goodwill. If the message enables the person to better meet his/her goals, it is already positive.
Since it is always better to recast the situation as a positive message, it is hard to tell which is "BEST."
Since it is always better to recast the situation as a positive message, it is hard to tell which is "BEST."
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