Initial need: I needed a new smartphone as my current one was outdated and not working properly.
Action: I started by doing online research to understand the latest smartphone models available in the market. I checked websites, read reviews, and compared specifications and prices.
Action: Once I narrowed down my options to a few models, I visited different electronics stores to physically see and hold the phones. This allowed me to assess their build quality, screen size, and user interface.
Action: After getting a better idea of the models that interested me, I reached out to friends and family who owned those particular smartphones. I asked for their feedback and experiences to get a more personal perspective on the devices.
Alternatives: The alternatives I considered were multiple smartphone models from different brands, each with unique features and price points. The primary alternatives I compared were the latest models from Apple, Samsung, and Google.
Roles: In the buying process, there were a few other parties involved:
1. Sales representatives: These individuals played a role in showcasing the various smartphone models, providing demonstrations, and answering my queries. They also informed me about any ongoing promotions and deals.
2. Friends and family: Their role was advisory, offering their personal experiences and opinions on the smartphones they owned. They provided valuable insights that helped me make a more informed decision.
3. Online reviews and forums: While not directly involved in the process, online platforms played a significant role in providing reviews from experts and users. These opinions influenced my decision-making by providing different perspectives and highlighting potential issues or strengths of the smartphones.
After carefully considering all the information gathered through my research, evaluations, and consultations, I eventually purchased the latest model of a well-known smartphone brand that met my needs and fell within my budget.